Do you need support to get ready for the day, complete household tasks, go out and about, or complete your to-do list?  

Our team can help with practical one-on-one support to make your everyday activities more manageable. 


What is one-on-one support?

One-on-one support is when a worker provides you with practical help in your home, school, workplace or community to do tasks you find difficult on your own.

You’re one of a kind, and the support you need is unique to you. That’s why we take a ‘person-centred approach’ to support. We do this by creating tailor-made supports in partnership with you and your family or support team. Your supports are designed to fit your needs and lifestyle.

When it comes to one-on-one support, you need to feel confident and comfortable with your coordination team and community facilitators. Unlike many other providers, we take the time to match you with workers who not only understand your needs but share your interests and passions.


Daily Living Skills

Household tasks, big, small, daily or one-off, don’t need to be a barrier to your independence. We’re here to assist you with your to-do list, enabling you to live in your home your way.

We can support you with a wide range of household chores and everyday jobs, such as:

  • Daily routines
  • Personal care
  • Cooking and meal preparation
  • Cleaning
  • Shopping
  • Money and budgeting
  • Going to medical appointments
  • Catching public transport
  • Working with Government services

Our Community Facilitators will not only help you to get things done but equip you with the skills to be safe, confident and more self-reliant in your home and within the community.


Personal Care

Good hygiene is essential for your health and self-confidence. Sometimes keeping your body clean and healthy can be tricky. You might need support to shower safely, take regular medications or with mobility to safely manoeuvre around your home. Having someone to lend a hand can make a world of difference.

We can support you with your day-to-day health and hygiene activities, such as:

  • Showering
  • Dressing
  • Teeth brushing
  • Shaving
  • Haircare
  • Makeup
  • Toileting
  • Continence support
  • Stoma or catheter care
  • Administering medication
  • Changing wound dressings
  • Mobility transfers and assistance

Personal care is all about you and your preferences. Your care plan will outline the things you like and dislike, products you want to use and what – and who – you feel most comfortable with.

There may be some things you’d prefer to do yourself, and that’s okay. We encourage you to be as independent as you can be, and we will provide as little or as much support as you need.


Social and Community Participation

Whether you want to make friends, participate in local sport or community groups, art classes, music gigs, or volunteer with a local charity, we can help.

Whatever you choose, our coordinators and community facilitators can give you the support you need to access your community and catch-up with your friends and family.

You might want your community facilitator to support you to attend an event, travel to a location, accompany you to appointments, support you to achieve your exercise goals, visit your family and friends or join you for coffee at your favourite café. The choice is yours.

Lifely also offers a wide range of social groups for all ages. Social groups allow you to meet new people, make friends, try new things, and have a whole lot of fun!

Learn more about social groups. 


Can you come to my house?

We can! Our Community Facilitators can come to your home to assist with day-to-day tasks. Our team can provide anywhere from a few hours a week to several hours per day, depending on your NDIS plan.

Can you teach me to do these tasks on my own?

A large part of our job is to support you in building your independence. Tell us what you want to learn, and we can find the right team and supports to make it happen. Your goals are our goals! We aim to support you to not only work towards achieving your goals but provide continued support to maintain them.


Can you help me travel on my own?

Yes! We can help boost your confidence catching public transport, understand road safety, and even get your driver’s licence.

Have you always wanted to go on a holiday? We can support you to travel far and wide. Choose your destination with one-to-one support or join one of our supported group holidays!

Learn more about our holidays and getaways.


NDIS support categories

One-on-one support is generally funded under one of the following in your NDIS plan.

  • Core – Assistance with Daily Life
  • Core – Assistance with Social and Community Participation
  • Capacity Building – Improved Daily Living Skills
  • Capacity Building – Increased Social and Community Participation