The NDIS Price Guide is an important document that sets out the maximum amounts registered National Disability Insurance Scheme (NDIS) providers can charge for their services.

The price guide specifies the highest rates providers can charge for different types of support, such as personal care, therapy, and community access.  Registered providers must follow these rates, so you know what to expect when budgeting for your NDIS plan.

Created by the National Disability Insurance Agency (NDIA), this guide is meant to make sure there is transparency and fairness in the pricing of NDIS services. By establishing these maximum prices, the guide helps to prevent overcharging and ensures that participants get good value for their money.

Download the NDIS Price Guide.

The NDIS Price Guide is complex

Understanding the price guide can help NDIS participants manage their budgets and make informed choices about their providers. However, the NDIS Price Guide is a complex document and can be difficult to understand, even for professionals with extensive experience in the Australian disability sector. Its detailed structure and frequent updates can make it challenging to navigate without expert assistance.

Issues with the 2024 NDIS Price Guide

You may have heard in the news that the 2024 NDIS Price Guide has sparked frustration among disability service providers, including Lifely and other members of the Loddon Mallee Disability Alliance (LMDA).

The latest review has been criticised for only modestly increasing price caps for everyday supports by 3.19 percent, while rates for therapies and plan management remain stagnant. This increase is offset by a 3.75 percent rise in the disability sector award wage, effectively cutting prices and straining provider resources.

The guide’s late announcement in late June left providers with insufficient time to adjust their budgets before the new rates took effect on July 1. This delay exacerbates financial pressures, particularly for regional providers who face higher operational costs.

Disability service providers around Australia warn that the current pricing model is not fair and could force NDIS-registered providers to cut essential services or face collapse, risking inadequate support for people with disabilities.

The sector is lobbying the government to fix known pricing errors and issues as part of the implementation of the NDIS Review recommendations.

Read our blog about how NDIS pricing is short-changing regional Australians with disabilities.

Who can help me understand the NDIS Price Guide?

If you need help navigating the price guide and managing your plan effectively, Plan Management is a good service to consider.

A plan manager can make dealing with the NDIS Price Guide much simpler. They can help you understand the guide or even take on the job of managing it for you. With their expertise, you don’t need to worry about the details of the pricing rules; the plan manager handles your budget and payments. This means you can focus on getting the support you need, knowing that experts are looking after your NDIS finances and making sure everything runs smoothly.

To navigate the price guide and other budgeting challenges, consider Lifely’s Plan Management services. We can help you manage your NDIS funding effectively and ensure you get the most from your plan. For more information, visit our website or call us at 1300 799 421.

For more information on how Lifely can support you with NDIS Plan Management, contact us via the website or telephone us at 1300 799 421.