What Does an NDIS Plan Manager Do?
Plan management plays a vital role in the National Disability Insurance Scheme (NDIS) by acting as a financial intermediary to keep your NDIS Plan running smoothly. With a plan manager on your side, you can focus on achieving your goals while they take care of the paperwork and financial details.
What is a Financial Intermediary?
A financial intermediary is simply someone who helps manage the money and transactions between you and other parties, like service providers or government agencies. Imagine a plan manager as a middle person who handles all the financial paperwork and processes, ensuring everything runs smoothly. They make sure invoices are paid on time, claims are correctly submitted, and that your budget is tracked properly. By doing this, they take the burden off you so you can focus on what’s important to you.
Key Responsibilities of a Plan Manager
1. Receiving Invoices
Your plan manager handles invoices from your service providers, whether they come directly to them or through you. They make sure all invoices are collected and processed efficiently, so nothing slips through the cracks.
2. Claiming from the NDIS Portal
After receiving the invoices, the plan manager submits claims to the NDIS portal. They check that everything meets NDIS guidelines and is formatted correctly to ensure quick processing and reimbursement.
3. Paying Invoices
Once claims are approved, your plan manager takes care of paying your service providers. They ensure payments are made promptly, so your services continue without interruption.
4. Accurate Invoices and Fraud Protection
A key responsibility of a plan manager is to ensure that the providers you use invoice you correctly for their services, including using the right code, price, and budget; they also excel at spotting unusual activity and potential fraud, so you don’t get ripped off.
5. Providing Monthly Statements
Each month, your plan manager sends you a statement summarising your expenditure and showing how much of your budget remains. This helps you keep track of your spending and manage your budget effectively.
A Day in the Life of a Plan Manager
A typical day for a plan manager starts with checking new invoices from service providers. They verify these invoices for accuracy and enter them into the system for claims processing. Throughout the day, they answer questions from participants and providers, tackle any issues with claims or payments, and ensure everything is running smoothly.
They also spend time preparing and sending out monthly statements. This involves pulling data from the NDIS portal, creating reports, and making sure participants understand their spending and budget. Regular check-ins with participants help them stay on track with their plans and make any necessary adjustments.
In short, a plan manager handles all the financial and administrative tasks of your NDIS Plan, letting you concentrate on what matters most—living your life and reaching your goals.
Lifely’s Plan Management Service
When you choose plan management with Lifely, you get more flexibility, less paperwork, and the peace of mind that your NDIS funds are in good hands.
At Lifely, we’re all about delivering exceptional plan management services tailored just for you. Our skilled team, with local offices in Ballarat, Bendigo, and Mildura, covers Central and Northern Victoria, Melbourne’s outer west, and border communities in New South Wales and South Australia. We know the NDIS inside and out, and we’re here to support you every step of the way.
You can reach us during business hours for personalised support and expert advice on managing your plan and using your funds wisely. Have a question or need some guidance? Just pick up the phone and chat with us directly.
Let us take care of the details so you can focus on achieving your goals and living your best life. Get in touch with us today to find out more about how Lifely’s plan management service can support you.
