Job Description

• Do you want to love what you do and make a difference? 

• Do you want to work for a successful, highly regarded, and well-established local provider? 

• If this sounds like you then this is your opportunity to tell us why you are the ideal applicant. 

Lifely supports people of all ages living with a disability. We provide information and support to enable people to make their own choices and decisions, ensuring each person can expect the best possible outcomes according to their circumstances, needs and aspirations. We offer one on one support and group programs, designed to meet personal goals, and improve life skills. 

This is an exciting opportunity to be part of our growing organisation. Remuneration commencing at $39.26 per hour part-time employees plus salary packaging to reduce the tax you pay and increase your take-home pay (as per PBI status). 

The Systems Officer is an integral part of the finance team and will take a lead role in managing Lifely Software Systems and integrations, providing support to Senior Finance Manager and the Operations area. This position will focus on Salesforce (particularly Lumary) management and integrations with our other operating systems.  

The Systems Officer will be responsible for a range of functions associated with providing support to their manager including: 

• To take a leadership role in Systems Management and integration between systems, working closely with internal and external stakeholders to ensure Systems and Integrations meet the financial and reporting obligations of the organisation. 
• Act as a “gatekeeper” for all IT requests sent to our external provider, and assist staff with their requests when within our capability, and  
• Liaison with our external IT provider for ongoing management and support of our existing systems.  
• Manage all aspects of IT Hardware including management of Asset Register, and planning and implementing replacement policy and cycles.  
• Handling enquires from Team Leaders, Coordinators and Managers in relation to their systems as a first point of contact under direction from the Senior Finance Manager and Chief Operations Officer. 
• Expected to develop, plan, and supervise the implementation of relevant educational and/or developmental programs. 
• Provide back up and continuity of functions relevant to this position as required.  
• Other relevant duties to the position as required. 

The ideal candidate will have: 

• Previous experience working with a Salesforce platform particularly Lumary.  
• IT Skills and knowledge of Microsoft Office programs, and systems 
• Prior experience in providing IT support in a variety of systems would be an advantage 
• Experience in Asset Management. 
• Excellent Communication skills 
• The ability to engage with both internal and external stakeholders within the scope of their role.  

Applicants must submit an application with the following documents to recruit@lifely.org.au to be considered:  

1. A letter of application addressing the selection criteria in the position description 
2. A current resume that includes contact details for three professional referees  
3. Proof of Australian Citizenship or Eligibility to Work Visa  

Position Description: Systems Officer Position Description

For further information please contact Human Resources on (03) 5441 1599 or recruit@lifely.org.au   

Lifely is an equal opportunity employer, a Child Safe organization and upholds zero tolerance to abuse and neglect. We promote the safety and wellbeing of children from culturally and/or linguistically diverse backgrounds. 

*Appointment is conditional upon clear NDIS Worker Screening Check, Working with Children Check, COVID-19 Vaccination (including 1st booster) and reference checks.